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FREE shipping on boxes + orders over $100 | Express shipping + Afterpay available | 8000+ 5 star reviews

FREE shipping on boxes + orders over $100 | Express shipping + Afterpay available | 8000+ 5 star reviews

Retreat Boxes

What is a Retreat Box?

What is the difference between a subscription and a single box?

What does pre-order mean?

How much does it cost?

How does Retreat Yourself choose what goes in the box?

What if I have any special conditions? i.e. allergies/vegan/skin conditions?

One of the products is damaged or missing, can I get it replaced?

I have a subscription, why can't I log into my account?

How do I unsubscribe from emails?


When will my Winter 'Rest & Relax' Retreat Box be shipped?

How much does shipping cost?

How long does shipping take?

Do you ship internationally?

How is my box delivered?

What shipping carriers do you use?

When will I receive my Retreat Yourself Box?

How do I track my order?

I have placed an order but haven't received tracking information, why?

How can I update my shipping address?

I want to order more than one Retreat Yourself Box, can I ship to multiple addresses?

If I gift a box to a friend, can I include a personalised note?

I’m a subscriber, when do I get my next boxes after my first one arrives?

Do I have to pay customs on my international parcel (to NZ)?

Can I have my order sent via express post?


3 Monthly Subscriptions

Yearly Subscriptions

Single Box / RY Store products

I'm buying a gift, will there be a receipt or invoice in the box?

When will my next payment be withdrawn?

How can I update my payment details?

What payment options do you accept?

Will I be notified of upcoming charge dates?

When will my subscription end?

I just wanted one Retreat Box, why have I been charged again?

What is the Retreat Yourself cancellation policy?

How do I cancel my subscription?

What happens if I cancel my subscription?

What is your refund policy?

How long will a refund take?

How does the 30 Day Money Back Guarantee work?