A Retreat Box is a seasonally themed box filled with $300 of full-sized health and wellness products from conscious brands.

All products are sourced with your highest health in mind and include items such as lifestyle, environment, home, beauty, skin, body and food products. Each released Retreat Box is different from the previous and is tailored with a particular theme in mind.

Each box also contains our Retreat Guide, a retreat manual that features mindful activities, healthy recipes, articles, and QR codes linking to online activities, making the retreat a complete sensory experience.

Also included is a Product Booklet to give you further knowledge and insight about each product inside the box. Want to read more, head to About the Boxes.

The box is designed so that you can discover new and exciting brands without having to leave your home, but also captures the whole reason we are interested in wellbeing – to improve your lives! We create the boxes to help you reconnect and awaken your most magical self.

Retreat Yourself subscription means you’ve made an ongoing commitment to yourself and improving your wellbeing and life. Every three months, at the start of a new season, you will receive a different themed ‘retreat in a box’ and will be automatically charged either every three months or each year. 

A single box means you’ve decided to give yourself all the tools, knowledge and support you need to nourish your mind, body and soul through a single ‘retreat in a box’. You will make a one-off payment at the time of ordering and will receive one box. 

When a Retreat Box is on pre-order, this means that we have sold out of the previous Retreat Box and are now taking pre-orders for our upcoming release. If you purchase during a pre-sale period, you can expect your box to be shipped at the start of the following season. We detail this information in the product description and if you are unsure of what period you have purchased in, please email us at support@retreatyourself.com.

3 Monthly Subscription: $79.95 every quarter

Standard shipping within Australia & NZ is free of charge for orders over $50

Yearly Subscription: $280 annual payment

Standard shipping within Australia & NZ is free of charge for orders over $50

Single Box: $94.95

Standard shipping within Australia & NZ is free of charge for orders over $50

Our team here at Retreat Yourself have a background in holistic health, nutrition and fitness, so we are fully equipped and always on the hunt for products that are great for you. We always choose brands that are aligned with our core beliefs and values, and that have the same vision as us.

Our focus is on conscious, natural and organic brands. We believe in whole health, and looking after the body and mind, so we always have your best health interests in mind.

If you have any special conditions, please email the team at support@retreatyourself.com. We will do our best to cater, however we cannot guarantee that we will be able to fulfil your requirements as we cannot customise the products that are in our Retreat Boxes.

Please contact us at support@retreatyourself.com if anything within your box has been damaged or is missing. We will investigate the issue and will review your case to decide what sort of replacement is appropriate. Please ensure that you contact us within four weeks from the date your box has been shipped as we are only able to process replacement requests within this time.

You may not have 'activated' your login to the website yet. What you will need to do is email us at support@retreatyourself.com and we can send an activation email.

If you no longer want to receive our emails you can remove yourself from our mailing list by clicking the "unsubscribe" button at the bottom of our emails.

Please note - by unsubscribing you will be removed from all emails including payment reminder emails. 

The autumn 'Slow' Retreat Box will be shipped the business day after your purchase, unless there is a public holiday that follows your purchase.

If you subscribe, you will receive a new box every season/3 months after that. Your next box, after the Autumn 'Slow' Retreat Box, would be shipped from June 1st 2023.

Under $50:

- $5 with Aramex in Australia

- $8 with Auspost in Australia

Over $50:

- Free with Aramex in Australia

- Free with Auspost in NZ

- $5 with Auspost in Australia

Express shipping:

- $12 with Auspost in Australia

- $15 with Auspost in NZ

AUSTRALIA:

Express shipping: 3-5 business days Aus wide

Standard shipping:

VIC 3-7 business days

NSW, ACT & SA 6-8 business days

QLD 5-7 business days

TAS, WA & NT up to 10 business days

*Please be aware that shipping can take longer than expected over the Christmas period - we highly recommend Express Shipping for orders you wish to have delivered prior to Christmas. Please see the Australia Post cut-off dates for Christmas here.

INTERNATIONAL:

New Zealand 5-10 business days

Once your order has been dispatched, you will receive an email with a tracking number to keep track of your Retreat Yourself Box.

Please contact us at support@retreatyourself.com if your order has not arrived after two weeks.

For more information see: Australia Post

Yes! We ship globally!

Your box will be delivered to the shipping address indicated during purchase.

When purchasing your Retreat Box, you will be asked to notify whether you will be home to sign for your box, or whether you give permission to leave the box in a safe place.

Our couriers will not leave the box unattended unless given permission to do so, and will otherwise leave a note in your letterbox to organize delivery at a later date.

We use a combindation of Aramex and Australia Post for shipping within Australia and New Zealand. 

If you have a preference of courier, please contact us.

Our retreat boxes are always either on sale or on pre-order. If you sign up for a subscription or order a single box while we are on sale, your box will be shipped out to you on the next business day. If you order a box while we are in pre-order, your box will be shipped on the first day of the upcoming box release.
The first day of shipping for each box is as follows: 1 March, 1 June, 1 September and 1 December. 

If you ordered a mini box, bundle or any other product, it will be shipped on the business day after purchase.

Your tracking number should have been sent to you via email once your order was dispatched.

If you have not received your tracking number, please email us at support@retreatyourself.com and we will follow up.

This occurs when we are in pre-season.

During pre-order periods we will be shipping the Retreat Boxes at the start of the new season (ie. the start of December, March, June and September). This information will be in the product description if you are ever unsure. For more information regarding your order please email us at support@retreatyourself.com

To change any shipping details, please contact us at support@retreatyourself.com and we will update this for you.

Please DO NOT update your address through your account as this could cause issues with shipping - if you do edit this please contact us separately to advise of your new address so that we can check that this is updated for all upcoming orders.

Our system is not quite clever enough to accept more than one shipping address and we are unable to ship to multiple addresses in a single order. The best way around this is to place multiple orders to ensure your Retreat Boxes go to the correct home, or better yet you could have them delivered to the one address and have an unboxing day with your friends!

Yes! You have the option to add a note at check out.

Our subscriber boxes are always the first orders to go out when we release a new box. Each box is released on the 1st day of a new season and we ship our subscriber boxes on this day as well. Therefore we ship subscriber boxes on 1 March, 1 June, 1 September, 1 December.

Our customers don't often get charged incoming tax, however if you happen to do so - we do not cover this. Please check with your countries customs to see whether you'll get charged a fee before purchasing.

Yes! Simply add express shipping when you check out!

3 Monthly Subscription: $79.95 every new Season/3 monthly

Your first payment will be withdrawn on the day of purchase for your subscription. Recurring payments from there will be on 22nd day of the month prior to a new Season occuring.

ie. 22nd August (Spring), 22nd November (Summer), 22nd February (Autumn) and 22nd May (Winter).

Yearly Subscription: $280 annual payment

Your first payment will always be deducted on the day you sign up for a subscription and place your order. You will then receive four boxes over the course of the year. Your next payment will either fall on the 22nd of February, 22nd of May, 22nd of August, 22nd of November, the following year. 

If you have any questions about this, please email our team at support@retreatyourself.com and we can provide payment dates for your particular subscription.

For Single Box or any RY Store purchases, the payment will be withdrawn at the time of purchase and no recurring payments will follow. These products are not part of a subscription.

No, don't worry there will be no invoice or receipt inside your Retreat Yourself parcel, meaning if this is a gift, your receiver will not find any details about the purchase, including cost or billing.

Because of this we recommend adding a 'Gift Gard' to your purchase so you can tell the receiver who their gift is from.

Pay 3 Monthly

Your first payment will always be deducted on the day you sign up for a subscription and place your order. For every box that follows, your payments will be deducted on the following days: 22nd of February, 22nd of May, 22nd of August, 22nd of November. 

Pay Yearly

Your first payment will always be deducted on the day you sign up for a subscription and place your order. You will then receive four boxes over the course of the year. Your next payment will either fall on the 22nd of February, 22nd of May, 22nd of August, 22nd of November, the following year. 

If you have any questions about this, please email our team at support@retreatyourself.com and we can provide payment dates for your particular subscription.

You can log into your account and update your payment details by heading to 'Manage Subscriptions > Billing Information > Update Card'.

We accept payments via AfterPay, Apple Pay, PayPal, Google Pay and Credit Card.

Please note - if you are paying via PayPal eCheck it usually takes up to 6 business days for this to clear, which is when your order will be processed.

Yes you will! The week before a charge is due to occur you will receive an email reminding you of your upcoming payment. Be sure to add Retreat Yourself to your inbox so our emails don't go to your junk folder. 

Unless you have purchased a non-recurring year subscription, all of our subscriptions are ongoing until canceled by you. 

If you wish to cancel, please email us at support@retreatyourself.com and we will organise this for you. 

If you subscribe 3 monthly or yearly, you will be billed and shipped boxes until you decide to cancel.

Retreat Yourself is a subscription service, just like when you subscribe to a magazine – you will continue to pay for, and receive the service until cancellation. 

If you have only purchased a Single Box  – you will only be billed for that one purchase and you will only receive one box.

You are welcome to cancel at anytime by emailing us at support@retreatyourself.com. Your subscription will continue to renew indefinitely until canceled.

You will need to cancel prior to the next payment being debited (on the 22nd day before the next season).

If you want to cancel your subscription, please contact our team at support@retreatyourself.com and we will cancel the subscription. 

Our cancellation policy is outlined in the question above.

If you cancel your subscription, no further payments will be withdrawn.

If you have had an order go through before cancellation, your order will still be shipped.

If you have a yearly subscription, you will still receive the remaining boxes for that year.

If you are unhappy with the box and products included, we will provide a refund if returned within 30 days. Products must not have been used, opened or tampered with, and will only be refunded if returned in an as new condition.

If you have had a refund approved and processed by our customer service team, you can expect the funds to return into your account within 5 business days. 

If you are unhappy with the box and the products inside, you can return the box to us within 30 days of receiving it (we must receive the box within 30 days since shipment) and we will refund you your money.

The box must be undamaged and all products must be in an unused condition or you will not qualify to receive a refund.