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Get 30% OFF our Seasonal Subscription - use code: FIRSTBOX30 FIRSTBOX30 | 8000+ 5 star reviews

Get 30% OFF our Seasonal Subscription - use code: FIRSTBOX30 FIRSTBOX30 | 8000+ 5 star reviews

Retreat Rewards FAQ

What is the minimum spend to use my points on?

How do I redeem my points?

What can I redeem my points on?

What products are not eligible for Retreat Rewards points?

Will the points be able to be used on my subscription?

How many points can I use at a time?

Will my points expire?

Can I use my points with other discounts or promotions?

I entered my birthday, when will I receive my points?

I'm trying to create an account but it's telling me that there's already an account with these details. What does this mean?

If I have a subscription, can I use that account to login?

When I become a VIP, do I lose my status at any stage?

Can I refer a friend that has already purchased from RY before?

I referred a friend, why didn't I receive my $10 in points?

My question isn't answered here, who do I contact?